Published email
hello@makeitbig.com
Support
Contact MakeItBig when you need a real answer that the site does not already cover
Most banner questions should be answered by the sizing pages, file guidance, and FAQ. This page is for the remaining questions that need a direct human answer or confirmed business detail.
Best self-serve pages
FAQ and file guidelines
Fastest action
Upload and preview first
File-specific questions
Use this when your design has a special requirement or edge case.
Order and policy questions
Ask when you need confirmation beyond the current published guidance.
Business detail requests
Use this page for phone, address, or operations questions that still need formal confirmation.
Is this right for you?
Use this page when you want banner guidance tied to the actual buying decision, not just a generic product overview.
File-specific questions
Use this when your design has a special requirement or edge case.
Order and policy questions
Ask when you need confirmation beyond the current published guidance.
Business detail requests
Use this page for phone, address, or operations questions that still need formal confirmation.
Start with self-serve if one of these solves it
Need the right banner size
Go to the size pages or the resource guide on choosing banner dimensions.
Need file prep help
Use the file guidelines and large-print resolution guides first.
Need basic ordering info
The FAQ covers the most common pre-purchase questions.
Current contact path
The only clearly published support contact currently on the site is hello@makeitbig.com. If phone support, a mailing address, or additional channels are part of the real business, they should be added here once confirmed.
That matters for trust. Contact information should be accurate, current, and matched to the actual business workflow.
When to reach out directly
- You have an unusual file format or export situation.
- You need to confirm a shipping, returns, or turnaround edge case.
- You need business details that are not published elsewhere on the site.
Related pages and resources
File guidelinesSee how to export artwork that stays clear at banner scale.Banner printing FAQQuick answers on sizing, file prep, ordering, and turnaround questions.Banner gallerySee how different banner sizes and use cases come together.What size banner do I need?Match banner dimensions to viewing distance, wall space, and message size.Best resolution for large printUse effective PPI and file setup guidelines that actually matter for banners.Can I print this image large?Learn how to judge a file before it turns soft on a big banner.Custom vinyl bannersReturn to the main product page for banner printing online.Banner resourcesSee banner guides for sizing, design, and image quality decisions.
Ready to print
Try the preview-first flow first
Many banner questions become easier once you see the file at size and in the order flow.